Dispatch
Booking Flow
Once logged it from admin using the valid credential, Dispatch page is displayed
This is the DISPATCH Module , and below are the things that you can see on this module :
a. Bookings: Here, you can make the reservation for your passengers. Here, initially you need to add pickup location, date, time, and drop off location. Lets start with the proper booking process that you can do as an admin.
Let's
Select the Booking type: As the service type is selected, you have to select whether you want it On-demand or Scheduling based on that you can select Book Now or Later.
Return bookings: If the passenger wants return booking, you can click on Return Journey Later where the next booking will be created for return booking
Add Pick up Date/Time, Pick up location, Via point, Drop off Location : Now you can simply add Date, Time to pick your passenger from the pick up location, also you can add via points if necessary and you have to add drop off location. Once it done confirm to Get a quote.
Vehicle Selection : Once you get the quote , the list of vehicles appears and you have to select one. You can also change the amount if you want to decrease or increase the fare amount.
Account Selection : Once you select the vehicle, now you have to select the account/passenger name or if the passenger wants to make booking for someone else, you can simply add the other passenger with Name and Contact number.
Flight Information(for Airport booking): As an admin you can add the flight information provided by the passenger which helps the driver as well as you to track the flight and pick your passenger.
Passenger Count : You can select the number of passenger require which is also based with the vehicle you selected.
Luggage Count : You can select the number of luggage require which is also based with the vehicle you selected.
Extra Seats Count : You can select the number of extra seats such as infant, toddler and booster require which is also based with the vehicle you selected.
Note by Passenger: You can add the note provided by passenger which even driver as well as passenger can view
Admin Note to Driver: You can add the additional note that you want to provide to your driver which cannot be seen by passenger.
Select Payment Options: Now you can select the payment options and they are cash and card. It depends upon your payment service you want to provide to your passenger. For Cash bookings, you need to mark the job as paid manually only after creating reservation, but for Card booking you can select the payment schedules.
Payment Schedules: It appears only if the Payment Options is Card. Here you can override the payment schedules that is set on the payment settings and you can charge your passenger based on your preference.
Once the Reservation is created the booking will be created
Finally the Booking details view opens, here you can changes the pickup location, drop off location, Pick up date and time, Flight info (if required), Account information, Passenger info(for someone else), Capacity(Passenger, luggage, Booster seats, Infant seats, Toddler Seats), Note by passenger.
Also in the Dispatch Job, you can update the vehicle and you can select the Driver Manually. Then dispatch process completes.
Finally, if you want to add the charge, you can go through it . Also if the amount is Unpaid you can update the amount but if its Paid you cannot update the amount. You can simply either Send the Receipt or download the invoice.
Driver Tracking
Driver Tracking: Here you can track all the online drivers and can view whether the driver are available, busy or offline
Live Jobs: All the live jobs can also be tracked under live jobs including major information such as booking id, pickup location, Driver Name, etc.
