Product Overview

Product Overview

Product Overview

Admin Dispatch Panel

The Admin Panel is the brain of your operation — managing bookings, dispatches, payments, drivers, and reporting.

Key Sections

Section

Function

Dashboard

Real-time status of all rides, drivers, and bookings.

Bookings

View, edit, or create passenger bookings.

Dispatch Board

Assign jobs manually or let AI auto-dispatch.

Drivers

Manage driver profiles, ratings, and documentation.

Vehicles

Add, edit, and categorize vehicles by type and class.

Customers

Manage passengers, billing, and booking history.

Reports

Generate financial, job, and performance reports.

Settings

Customize branding, language, currency, and rates.

Automatic Dispatch

Our smart dispatch engine assigns jobs based on:

• Nearest available driver

• Driver priority settings

• Geo-fencing

• Route optimization (AI-based)

You can toggle between automatic and manual dispatch anytime.


Manual Dispatch

Dispatchers can view all pending jobs and assign manually via drag-and-drop interface.


Geo-Fencing & Route Efficiency

Define service zones to avoid unwanted jobs and ensure optimal routing.

The system dynamically calculates fastest and most cost-effective paths using AI.


Passenger App

 Key Features

  • Easy Booking – Instant or scheduled rides

  • Real-Time Tracking – View driver’s live location

  • Multiple Payment Options – Card, wallet, or cash

  • Push Notifications – Ride updates and alerts

  • In-App Chat – Communicate directly with the driver

  • Trip History & Receipts – Download and review past trips

  • Multi-Language Interface – Serve global user


Driver App

Core Features

  • Driver Registration – Upload documents, licenses, and vehicle info

  • Profile & Ratings – Monitor ratings and trip performance

  • Earnings & Statements – Weekly reports and transaction details

  • Job Control – Accept, reject, or ignore jobs in real-time

  • Navigation & Routing – Built-in map with optimized path

  • Live Communication – Chat with passengers or dispatch

  • Availability Toggle – Go online/offline easily


Integrations

Built-in & Supported Integrations

AtoZ Dispatch supports smooth integration for:

• Payment gateways

• Accounting systems

• Calendar syncing

• Communication APIs (email, chat, SMS)

• CRM and analytics tools

These ensure your system is always connected and automated.


Invoicing & Reports

  1. For Customers

• Auto-generated ride invoices sent via email or PDF

• Customizable tax rates, surcharges, and tips

• Multiple currency support

  1. For Drivers

• Weekly earnings summary

• Driver-wise performance stats

• Exportable CSV or PDF reports


AI & Automation Tools

Tool

Description

AI Route Management

Optimizes routes to reduce fuel/time.

Smart Auto Dispatch

Assigns jobs automatically based on logic.

Driver Performance Insights

Tracks behavior, acceptance, and ratings.

Customer Behavior Analysis

Suggests loyalty offers or reminders.

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Global Affiliate & Supplier Network

AtoZ Dispatch connects you to a worldwide network of transport partners — enabling job sharing, outsourcing, and expansion without adding new fleets.

Grow your business beyond borders through secure job exchanges.

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  1.   ADD-ONS & CUSTOM FEATURES

    • Any features or add-ons requested beyond the standard features provided in the [A to Z Dispatch] system will be treated as Extras 

    • Add-ons will be quoted separately, and implementation will begin only after written approval.