Billing
Will I receive any reminders or notifications for pending items?
To ensure a transparent and fair billing process, we follow a structured reminder and suspension policy: 3 Days Before Due Date – Friendly reminder and auto-charge notice sent. On Due Date – Payment is due today. Stripe attempts to auto-charge. 7 ...
Where can I find my invoices details?
Invoices are generated automatically and can be accessed under the Billing → Invoices section in your dashboard.
Can I cancel before being charged?
Yes. You can cancel anytime during the 30-day trial and will not be charged the monthly fee. To avoid charges, you need to cancel before the next payment cycle is raised.
How do I cancel my subscription?
To cancel, Go to the Menu, Click on Billing and Subscription, Click Cancel Subscription. Your services will be disabled.
Do you charge any hidden fees?
No, we are fully transparent. What you see in the pricing plan is what you pay — no commissions or hidden charges.
Can I upgrade my plan later?
Yes, you can upgrade or switch plans anytime. Changes will take effect in the next billing cycle.
Do you offer refunds?
No, setup fees and recurring fees are non-refundable. To avoid charges, you need to cancel before the next payment cycle is raised. The Setup Fee covers initial system configuration and branding services. Recurring fees cover continued support, ...
When does recurring monthly billing start?
Billing starts automatically after your 30-day trial, unless you cancel before the trial period expires.
When will I be charged?
Billing occurs on a recurring monthly basis, depending on your selected plan. Setup fees are charged immediately upon plan confirmation.
Is there a setup fee?
Yes, a one-time setup fee is required for Dispatch System when you select a plan. This covers your branding, system configuration, and onboarding. Setup fees are charged immediately upon plan confirmation.
What does the monthly fee include?
Your monthly fee includes full platform access, regular updates, system hosting, maintenance, and customer support — all branded for your business.
What is the pricing plan for AtoZ Dispatch?
Web Booker Basic Plan: Web $29 monthly recurring fee Standard Plan: Passenger App $79 monthly recurring fee Premium Plan: Web and App $99 Monthly recurring fee Dispatch System Basic Plan: Web-Based Dispatch Setup Fee: $1499 Monthly Fee: $90 Standard ...